Mal Pais, Costa Rica

Villa Katino comfortably accommodates 11 persons.
There are 3 bedrooms with king/queen size beds in the main house,
2 bed rooms with queen size beds and one room with a single bed in the pool house.

minimum rental: 3 days

Rental Conditions:

The rent contract is between the Hirer and the Owners of the property.

Payment

For reservations we require a 50% security deposit of the total rent upon booking. The balance of the rent must be paid on the day of arrival or 20 days before arrival (high season).

Cancellation Policy

For cancellations made 60 days and more prior to arrival 95% of the deposit gets refunded.
Cancellations made 30 - 59 days prior to arrival 25% of the deposit gets refunded.
Cancellations made 30 days or less prior to arrival are non-refundable.
For reservations for the period between Dec 16 - Jan 6 and easter week we ask for payment of the balance 20 days prior to arrival.

Arrival and Departure

Arrival and Departure times have to be arranged with the owners in time.

You are asked to leave the property generally tidy when you leave. Our cleaner will do the final clean, and allocates 10 hours to do this well. However the owners' reserve the right to make deductions from the damage deposit for any extra cleaning above 10 hours should the property be left excessively dirty. This charge would be based on $5 per hour.

HIRER'S OBLIGATION

The Hirer agrees:

• To pay for any breakages, losses or damage to the property, its fittings, fixtures or contents caused during the period of the hiring.
• The maximum numbers of persons, including infants allowed at the property is 8 - 10 and may not be exceeded.
• To take good care of the property and leave it in a tidy condition at the end of the tenancy.
• To permit the owners and their Agents reasonable access to the property to carry out urgent maintenance or to view the property with potential hirers.
• To permit the gardener access to the grounds to carry out maintenance.

Non-availability of the Property

If, for any reason beyond the Owner's control, e.g. fire damage, death, the property is not available on the date booked, all rent paid in advance will be refunded in full. The Hirer shall have no further claim against the owner.

Authority to sign

The person who signs the Booking Form certifies that he or she is authorized to agree the Booking Conditions on behalf of all persons included on the Booking Form including those substituted or added at a later date. The signatory must be a member of the party occupying the property and must be 18 years or over.

Complaints

We have endeavored to ensure our information is accurate, however we cannot be held responsible for any changes that might take place after our inspection and publication of these details. We cannot accept responsibility for events or persons outside our control e.g. breakdown of domestic equipment, exceptionally bad weather or the actions of carrier companies. We shall make every reasonable effort to organize rectifications of problems reported immediately. In any case, we cannot accept liability greater than the amount paid by the Hirer for accommodation. Complaints must be made to the Owner immediately, to allow the Owner the opportunity of rectifying any problem.